Frequently Asked Questions
Answers to common questions about our cleaning services, service areas and what to expect.
Still Have Questions?
Our team is happy to help with estimates, scheduling or anything else. Reach out and we will get right back to you.
Do you offer discounts for regular cleanings?
Yes, we offer special recurring cleaning discounts to help you save on ongoing residential cleaning services.
Are your cleaners insured and background checked?
Yes, all our cleaning professionals are fully insured and undergo thorough background checks for your peace of mind.
What cleaning services does Spotly Cleaning offer?
We provide standard house cleaning, deep cleaning, move-in and move-out cleaning, Airbnb and vacation rental cleaning, post-construction cleaning, and commercial cleaning.
What areas does Spotly Cleaning serve?
We provide professional cleaning services in Charleston, North Charleston, Moncks Corner, Summerville, Goose Creek, Ladson, Hanahan, Johns Island, Daniel Island, and surrounding areas.
Do you bring cleaning supplies and equipment?
Yes. Our cleaning professionals bring the supplies and equipment needed to complete the scheduled cleaning service.
What if I am not satisfied with my cleaning?
Please contact us within 24 hours. We will arrange a re-clean of any areas covered by the service that were missed.
What does a standard cleaning include?
Our standard cleaning covers dusting, vacuuming, mopping, kitchen and bathroom sanitation, and surface wiping to keep your home fresh and tidy.
How often should I schedule standard cleanings?
We recommend weekly or bi-weekly cleanings for maintaining optimal cleanliness and health in your home.
What does a deep cleaning include?
Our deep cleaning covers detailed tasks such as scrubbing bathrooms and kitchens, dusting hard-to-reach areas, vacuuming and mopping floors, and more to leave your home thoroughly refreshed.
How often should I schedule a deep clean?
Typically, a deep clean is recommended every 1 to 3 months depending on your household’s needs and lifestyle.
Can I customize my deep cleaning service?
Yes, we can tailor the service to focus on specific areas or address particular concerns you may have.
How does the move-in/move-out cleaning process work?
Our team schedules a thorough cleaning of the property, including kitchens, bathrooms, floors, and surfaces, to ensure it is spotless for new occupants or vacating residents.
How far in advance should I book my move-out cleaning?
We recommend scheduling at least a few days before your moving date to ensure availability.
How often should I schedule Airbnb cleanings?
The frequency depends on your booking schedule. We offer flexible options to keep your rental ready for each guest.
What services are included in the Airbnb cleaning?
Our comprehensive service includes surface disinfecting, linen changing, bathroom and kitchen sanitation, trash removal, and more.
How long does post construction cleaning typically take?
The duration depends on the size of the space and the extent of construction debris. Our team provides efficient service tailored to your needs.
Can I schedule recurring post construction cleanings?
Absolutely. We offer discounts for recurring services to keep your property consistently spotless after construction projects.
What types of commercial spaces do you service in Charleston?
We provide commercial cleaning for offices, retail stores, medical facilities, and other business establishments across Charleston.
Can I customize the cleaning schedule for my business?
Absolutely. We offer flexible scheduling options to fit your operational hours and specific needs.
Do you use eco-friendly cleaning products?
Yes, we prioritize environmentally friendly products to ensure a safe workspace for your staff and clients.
Book Your Cleaning Today
Experience trusted, professional cleaning with Spotly Cleaning Services LLC. Serving Charleston and nearby communities.